Service
Keep it running.
Keep it improving.Ongoing cover for
live AI systems.
Monthly support for AI workflows already in production: fixes, tuning, monitoring, and small improvements, without renegotiating a new project every time something needs attention.
From £200
For SMEs with an AI workflow already live (built by us or someone else) who need it looked after without keeping AI expertise in-house. If the system breaks, drifts, or needs a small change, this is the cover that handles it.
The process
- 01Onboarding reviewWe review the existing system, document how it works, and agree what's in scope for ongoing support.
- 02Monthly check-inA short regular review of performance, usage, and anything that's started to drift or degrade.
- 03Fixes & tuningIssues get fixed and the system gets tuned as your data, tools, or processes change, within the agreed monthly allowance.
- 04Small improvementsMinor enhancements get folded into the retainer rather than becoming a new quoted project every time.
- 05Escalation pathAnything beyond the retainer's scope (a genuinely new build) gets scoped separately and honestly. No scope creep billed quietly.
- Monthly system review and check-in
- Bug fixes and tuning within the agreed allowance
- Small ongoing improvements
- Direct access for support requests (not a ticket queue)
- Clear, honest escalation if something needs a bigger project
Right for you if
- You already have a live AI workflow that needs looking after
- You don't have in-house capacity to maintain it yourself
- You want predictable monthly cost instead of ad-hoc invoices
Not right for you if
- You don't have anything live yet (start with an Audit or Workflow Build)
- You need 24/7 emergency infrastructure support (this is business-hours workflow support, not on-call ops)
Retainer clients are onboarded as Workflow Builds go live. Case studies will be published here over time.
Already live? Let's keep it running.